Shortly before the pandemic arrived, boss bitch Amy Maniscalco wrote a piece for Medium called 6 Phrases to Replace "I'm Sorry." In it, she introduces "strong replacements for the meaningless apologies that do nothing but diminish the value of your time, your words, and ultimately your worth." I immediately bookmarked the article, sent it to five friends, and began to incorporate those replacement phrases in my daily life.
Perhaps because it was on my mind, I became aware of how often those two words were blurted for non-apologetic reasons. I listened for it in public and in the workplace. I noticed, too, when my coaching clients would apologize to me:
I'm sorry I'm talking so much.
I'm sorry I'm crying.
I'm sorry I'm laughing.
I'm sorry I didn't do my thought exercises.
I'm sorry to cut you off, but I just had a thought!